Privacy Policy

Your privacy matters to us at CSFloat

Effective Date: March 1, 2025

Introduction

At CSFloat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at viselinosim.com or use our VR game development platform and educational services. We're committed to protecting your personal data and being transparent about our practices.

This policy applies to all users of our platform, including those accessing our learning programs, webinars, and development tools. By using our services, you agree to the collection and use of information in accordance with this policy.

We may update this Privacy Policy from time to time. We'll notify you of any significant changes by posting the new policy on this page and updating the effective date.

Information We Collect

Personal information you provide when registering for our platform or services
Contact details including name, email address, and phone number
Professional information such as your experience level and interests in VR development
Usage data about how you interact with our platform and learning materials
Technical information including IP address, browser type, and device information
Communication records when you contact our support team
Learning progress and performance data within our educational programs

How We Use Your Information

We use the information we collect to provide, maintain, and improve our VR development platform and educational services. This includes personalizing your learning experience, tracking your progress through our programs, and providing technical support when needed.

Your data also helps us communicate with you about updates, new features, and relevant educational opportunities. We analyze usage patterns to enhance our platform's functionality and develop new learning content that better serves our community.

Educational Purposes

We use your learning data to track progress, provide personalized recommendations, and improve our educational content. This helps us create better learning experiences for all users.

Information Sharing and Disclosure

We don't sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our platform, conducting our business, or serving our users.

These third parties are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us. We may also disclose information when required by law or to protect our rights and the safety of our users.

Your Rights and Choices

You have several rights regarding your personal information. We believe in giving you control over your data and making it easy to exercise these rights.

Access Your Data

You can request a copy of the personal information we hold about you. We'll provide this information in a structured, commonly used format.

Correct Information

If you notice any inaccuracies in your personal information, you can request corrections through your account settings or by contacting us directly.

Delete Your Data

You can request deletion of your personal information, subject to certain legal and business requirements. We'll process these requests within 30 days.

Opt Out of Communications

You can unsubscribe from our marketing communications at any time using the unsubscribe link in our emails or by updating your preferences.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. For educational records, we typically retain data for up to 7 years after account closure to comply with educational standards and legal requirements.

Usage data and technical logs are generally retained for shorter periods, typically 2-3 years, unless required for security or legal purposes. You can request earlier deletion of your data by contacting us directly.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure server environments, and regular security assessments.

We use industry-standard SSL encryption to protect data transmission and store personal information on secure servers with restricted access. Our team receives regular training on data protection and security best practices.

Data Protection Measures

All personal data is encrypted both in transit and at rest. We conduct regular security audits and maintain strict access controls to ensure your information remains secure.

International Data Transfers

As a UAE-based company, we primarily process data within the United Arab Emirates. However, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

We comply with applicable data protection laws and regulations, including those governing cross-border data transfers. Any international transfers are conducted with appropriate legal mechanisms and security measures.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze site usage, and provide personalized content and recommendations.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform. We use both session cookies and persistent cookies to improve functionality and user experience.

Essential cookies required for platform functionality
Analytics cookies to understand user behavior and improve our services
Preference cookies to remember your settings and customizations
Marketing cookies to provide relevant content and advertisements

Children's Privacy

Our platform is designed for users who are 18 years of age or older. We don't knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will take steps to delete such information promptly.

If you believe we have collected information from a child under 18, please contact us immediately at the information provided below, and we will investigate and take appropriate action.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Email: info@viselinosim.com

Phone: +971 50 951 6699

Address: Plot 14, Warehouse 13, Mussafah 44
Musaffah, Abu Dhabi, United Arab Emirates

We're committed to addressing your privacy concerns and will respond to your inquiries within 48 hours.